Q&A

Q1: Are you a trading company or a manufacturer?
A1: We are professional exporters. We also produce some of our own products.
Q2: How many years have you been in the auto parts business?
A2: Our company started in 2000 and we have 22 years of history in this field.
Q3: How about the quality?
A3: All goods are subjected to strict QA (quality assurance) and QC (quality control) system quality tests.
Q4: How do I get a quote?
A4: Please provide us with OE number, car picture and VIN number to get the correct quote.
Q5: When can I get a quote?
A5: As usual, we will provide you with a quote within 12 hours of receiving your enquiry. If you are in urgent need of a quote, please contact us online via WhatsApp or wechat and we can give priority to your inquiry when we receive your message.
Q6: Can we get the sample?
A6: Yes, that's true. Sample cost and shipping shall be paid by customer. After you place your order, we will refund the cost of the sample.
Q7: What about delivery time?
A7: It depends on the quantity of your order. For small batches of common parts, it takes about 1-7 days. For large
The quantity takes about 15-30 days. So please confirm the time with us before ordering.
Q8: Do you have any guarantees about your product?
A8: Basically, we provide a 12-month quality guarantee for our products prior to the delivery date.
Q9: What do you do about quality issues?
A9: If there is a batch of products in the quality feedback, please prepare photos and videos to prove to us, if the quality problem is confirmed, we will show to our technical department, we will compensate in full, and send you a new product free of charge in the next order.
Q10: What products do you supply?
A10: At present, we mainly supply Chinese auto parts, such as engines, transmissions, brake pads, clutches, bumpers, doors, shock absorbers and so on.
Q11: Which payment method is feasible?
A11: Western Union, paypal, wire transfer, sight Letter of Credit, cash.
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