Q1. Is our company reliable? A: Headquartered in Wuxi, China, LOBO EV is a holding company. We are a golden plus supplier verified by Alibaba.com, and also an Excellent Company certified by China Business Credit Platform. We also obtained a certificate dated January 18, 2022, issued by the Wuxi local government, certifying that Jiangsu LOBO is qualified as a pre-IPO company, it is the best honor for a developing company. It means the unreserved support and trust of the local government for us. We are also a key enterprise in Tianjin Wuqing Development Zone. Q2.What can you provide? A: We design, manufacture and sell e-bicycles, e-mopeds, e-high speed motorcycles, e-tricycles, electric off-highway four-wheeled shuttles, such as golf carts, utility carts and four-wheeled shuttles for the elderly and disabled persons, Solar powered vehicles and SPV (special purpose vehicle, such as food delivery e-bicycle, e-mini truck)(see product brochure). Our products can be divided 19 categories and provide the richest product portfolio in the industry. We are proud of one-station manufacture for all customers from all over the world. Q3. Why choose us? A: Our factory provides you the good quality with fashion modes and fair price products. We have richest product portfolio for your choose. You can complete the purchase in a one-stop manner, therefore，you can reduce the purchase cost and improve efficiency. Our products have been exported to all over the world since 2002. We will do our best to support in marketing and maintenance. . Our customer philosophy is to help customer succeed. Q4. Do we check the quality before delivery? A:Yes,we will test each product before delivery. Q5.Can you produce according to the samples? A:Yes,we can produce by your samples, designing or parameters.. We also can develop the molds special for your demands if necessary. Q6.Can we get free samples? A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the freight . If samples of customized products are required, you will also need to pay for mold fee、sample cost and freight.。 Q7.How we pack our products? A:Generally,we pack our goods in neutral white boxes and brown cartons. If you have your own registered trade mark, we can print your mark on the boxes after getting your authorization letters. Q8.How is our delivery period? A:It will take 15 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Q9.Do we provide customization products？ A:Yes,we can do OEM, ODM or even customize LOGO and applique. Q10.What delivery terms do we support? A:FOB.CFR.CIF. Q11.What is our terms of payment? A:T/T and LC is accepted. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
